Privacy Policy

Netbiis Serviços de Internet Ltda. (“Netbiis”) is committed to ensuring that personal data is handled transparently, securely, and in accordance with applicable privacy laws. This Privacy Policy describes how we collect, use, store, and share personal information when you interact with our websites and digital services. It applies to this site and to any other Netbiis pages that reference this document.

1. Data Protection Contact

If you have questions or wish to exercise data-subject rights, you may contact Netbiis’ Data Protection Officer (DPO):
Name: Fernando Buzaid
Email: dpo@netbiis.com
Address: R. Henrique Monteiro, 22 – 11º Andar, São Paulo – Brazil

2. Legal Basis and Ways We Collect Data

Netbiis processes personal data under the following legal grounds:

legitimate interests, including security, fraud prevention, and improvement of our services;
your express consent, when required by law or when you voluntarily provide information through our channels.

We may collect data directly from you or automatically during your interaction with our website. Data is obtained when you: browse our pages; request or download content; subscribe to our newsletter; submit job applications; contact our support or commercial teams; share links or content; engage with our social media channels. Certain information may also be received indirectly from clients or partners in the context of ongoing projects.

Types of Data
Depending on your interaction, we may process: identification data (name, email, phone number, etc.); professional information (company, position, business contact details). When forms require specific information to process a request, mandatory fields are identified. Requests cannot be processed without completion of those fields.

3. Purposes of Processing

Netbiis uses personal data for purposes such as: responding to inquiries, sending requested materials, and providing commercial information; maintaining and developing relationships with clients, prospects, and partners; providing operational and technical support; maintaining and updating our internal records and CRM databases; conducting statistical analyses related to website performance; managing recruitment processes; organizing participation in events and promotional initiatives. Netbiis may also reconcile information from different sources to ensure accuracy of our records and to support legitimate business outreach activities.

4. Cookies and Tracking Technologies

When you access our website, technical information such as your IP address and browser identifiers may be collected automatically through cookies or similar technologies. The use of these tools follows the rules described in our Cookie Policy.

5. Social Media Interactions

Our website includes features that allow content to be shared on networks such as LinkedIn. When using these features, the social network may collect and process your data independently of Netbiis. We encourage you to review the privacy policies of the platforms you engage with, as Netbiis does not control how those companies handle your information.

6. Data Recipients

Personal data collected through our website is primarily used by Netbiis. We may share information with: Netbiis subsidiaries; service providers responsible for hosting, analytics, or website maintenance; authorities, when required by law or for investigations related to unlawful activities. All service providers are bound by confidentiality and data-protection obligations consistent with our standards.

7. Data Retention

Commercial and Business Interactions. Personal data used for marketing or commercial contact is retained for up to three years from your last recorded interaction (such as opening a marketing email, contacting support, or visiting your account). Information related to formal contractual relationships is stored for as long as required by applicable legal or regulatory obligations.
Recruitment. Data gathered during hiring processes is maintained securely by our HR department and is kept for up to one year after the last communication with the candidate, unless a longer period is authorized or required.

8. Your Rights

As a data subject, you may request: access to your personal data; correction or deletion; restriction of processing; portability of your data; objection to processing, including automated decision-making; withdrawal of consent, when processing is based on consent. Requests can be submitted to the DPO using the contact details above. To ensure security, we may require proof of identity. You may also opt out of receiving marketing communications at any time by selecting the unsubscribe option available in our emails. If you believe your rights have not been respected, you may file a complaint directly with the Brazilian Data Protection Authority (ANPD): https://www.gov.br/anpd/pt-br

9. Cookies and Social Media

Cookies are used as described in our Cookie Policy. Interactions with social networks follow the privacy practices of each platform, which we encourage you to review.

10. Data Recipients and Security

Personal data is processed exclusively for the purposes described in this policy and is stored in secure environments with appropriate safeguards against unauthorized access, alteration, or loss.

11. Governing Law and Language

This Privacy Policy is governed by the laws of Brazil. It is provided in Portuguese and English; in case of any divergence between the versions, the Portuguese version prevails.