Privacy Policy

At Netbiis, we are committed to protecting the privacy and personal data of our users. This Privacy Policy explains how we collect, use, share, and protect your information, in accordance with the Brazilian General Data Protection Law (LGPD).

Controller Identification
Netbiis Tecnologia Ltda. is the controller responsible for the decisions regarding the processing of personal data. You may contact us through the channels provided on our website.

1. Information collection

1.1. We collect personal information provided by you when using our services, such as name, email address, physical address, and contact details.
1.2. We may automatically collect information about your device and website usage, such as IP address, browser type, and browsing behavior.
1.3. The collection occurs for specific, explicit, and legitimate purposes described in this Policy.

2. Use of information (Purposes and legal bases)

2.1. We use the collected information to:
(a) provide and improve our services;
(b) personalize the user experience;
(c) communicate updates and offers;
(d) conduct security and fraud-prevention activities;
(e) comply with legal or regulatory obligations.
2.2. The processing is carried out based on consent, legitimate interest, or legal obligation, depending on the applicable case.

3. Form and duration of processing

3.1. Personal data is processed in digital format and stored in secure environments.
3.2. Data is retained only for the period necessary to fulfill the purposes described in this Policy, comply with legal obligations, or exercise rights in judicial, administrative, or arbitration proceedings.
3.3. After the retention period, data will be deleted or anonymized, unless further storage is legally authorized.

4. Information sharing and its purposes

4.1. We do not sell or transfer your personal information without consent.
4.2. Data may be shared with service providers and trusted partners strictly for operational purposes such as hosting, analytics, security, or technical support, always under confidentiality and data-protection obligations.
4.3. Data may also be shared to comply with legal or regulatory demands or court orders.

5. Data protection

5.1. We implement technical and administrative security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5.2. Data is stored on secure, encrypted servers.

6. User rights and how to exercise them

6.1. You may request, at any time: access, correction, updating, portability, deletion, anonymization, information about data sharing, and review of automated decisions.
6.2. Requests can be submitted through the contact channels available on the website.
6.3. We will respond within the deadlines established by the LGPD.

7. Responsibilities of processing agents

7.1. Netbiis and its partners commit to adopting best practices in information security and data governance.
7.2. Service providers acting as operators process data only under Netbiis’ documented instructions.

8. Confidentiality obligations

8.1. All collected information is treated as confidential.
8.2. Any use of information for purposes other than those provided in this Policy requires prior consent, unless legally permitted.

9. Notifications

9.1. If disclosure of information is required by law or court order, we will notify you in advance whenever legally possible.
9.2. In case of security incidents that may cause relevant risk or damage, we will notify affected users and the ANPD, as required by law.

10. Updates to the Privacy Policy

10.1. We may update this Policy periodically. Changes will be posted on this page and, when applicable, communicated via email.
10.2. We recommend regular review of this Policy.

11. Digital signatures and consent

11.1. Use of digital or electronic signatures is valid for all legal purposes.
11.2. Electronic communications will be considered true and effective.

12. Applicable law and jurisdiction

12.1. This Privacy Policy is governed by Brazilian law.
12.2. The court of São Paulo, State of São Paulo, Brazil, is elected for resolving issues related to this Policy.